Professional Domestic Services and Institute
CONTACT US
2000 Carriage Road
Powell, Ohio 43065
Phone (740) 881-3358
 
 
Last Updated July 8, 2009

 
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Books, Manuals, DVD-Rom's etc.


Household Manager's Reference Book on DVD-ROM


Save your Household Manager's time and help keep them organized with our Household Manager's Reference Book. Does your HM write down phone numbers and addresses of key service personnel on backs of brochures? Do they know exactly who and what number to call, should you get into a car accident or if an emergency repair needs to be made? This book will keep all the information about your family's activities, home, possessions, collections, utilities, and more, right at your HM's fingertips. The Household Manager's Reference Book has almost 230 pages’ worth of space for your household's every conceivable need, and it's in alphabetical order so it's easily accessible for anyone to locate information. Once anyone has used this book, they'll wonder how they ever worked without it! Files are available in Microsoft Publisher ™ 98, 2000, 2002, or 2007. And it is easy to add additional pages or print and use manually whenever you want.



Household Repair and Maintenance Schedule Manual on DVD-ROM

Every room of your house--and every area outside of it--is covered in our comprehensive Household Repair and Maintenance Schedule Manual. Now your Household Manager can keep track of every repair, will know when every appliance and possession needs scheduled maintenance, and when it's time to replace any item. Is it time to get the chimney swept? When does the grass tennis court need to be reseeded? Do you forget to ask the repair person to fix all those “minor annoyances” that need their attention? With the Household Repair and Maintenance Schedule Manual, your HM won't have to ask--they'll know. Rooms and outdoor areas are listed in alphabetical order for easy access, and almost every component of each area is covered. Don't rely on a faulty memory or misplaced memos; get the Household Repair and Maintenance Schedule Manual for your Household Manager! Files are easy to access and available in Microsoft Publisher™ 98, 2000, 2002, or 2007. It is easy to add additional pages or print and use manually whenever you want.

Both Titles are available for $149.00 (includes SH & I) on DVD-ROM.
To place an order by MasterCard or Visa please call 740.881.3358

To utilize this DVD-ROM, your computer must be a PC (not a Mac) equipped with Microsoft Publisher 98, 2000, 2002, or 2007™ software.

Refunds on returned items: All requests for refunds and returns must be made within 10 days of shipment. If seal has not been broken, there will be a 50% restocking fee deducted from the amount of purchase price. If seal has been broken, no refund will be offered.

Professional Consultation Services

EMPLOYERS...
    		• Need information on how to determine a raise and an increase in benefits?
    		• At your wit’s end with an employee who shows up 15 minutes late every day?
    		• Need a sympathetic ear?
    		• Curious as to how others have solved a similar problem? ?

    WE ARE AT YOUR SERVICE!
    EMPLOYERS...
    		• Frustrated because your employer doesn’t realize how long it truly takes you to properly care for their home, even though you’re working an extra 10 hours each week?
    		• Don’t know how to ask your employer for your paycheck since they forgot to pay you again?
    		• Is this a right career change for you?
    		• Need a sympathetic ear?
    		• Curious as to how others have solved a similar problem?

    WE ARE AT YOUR SERVICE!

    Professional Domestic Services has over 35 years of combined experience in working with employers and employees. We understand both sides of the coin. If you are looking for answers, advice, or suggestions, CALL US!

    Our Trained and Experienced Consultants offer:
    		• Professional Guidance
    		• A Supportive Shoulder
    		• Sage Advice

    These understanding, sympathetic, and wise individuals are available by appointment only, Monday through Friday, 9am to 3pm (EST).

    Please call (740) 881-3358 to schedule an appointment. Along with your contact telephone number or e-mail address, please be ready to provide us with 2 available days and times when you would like to schedule the appointment.

    Consultation services are billed at $45.00 per 15 minute service call, or any part thereof.
    Charges can be billed to your MasterCard or Visa following pre-authorization.
    Cleaning Task Sheets
    We have found through our many years of testing and training Household Managers and Housecleaners that individuals who are not very detail oriented, new to the profession, or new to a particular household may need gentle reminders. These task sheets were designed to help students of Professional Domestic Institute, but they have proven valuable for any home or family that employs a housekeeper. When ordering, remember that these sheets were designed for a specific home; while they will give you a good outline to go by, they may not fully reflect the needs of your particular home. This DVD-ROM will allow you to customize individual sheets for your own personal needs using our created format. If you wish to have Cleaning Task Sheets customized for your own home, please call our office for a quote.


    Cleaning Task Sheets - Printed Hard Copy $59.95
    To place an order by MasterCard or Visa please call 740.881.3358

    Cleaning Task Sheets - DVD-ROM $89.95
    To place an order by MasterCard or Visa please call 740.881.3358


    Note: To utilize this DVD your computer must be a PC (not a Mac) equipped with Microsoft Publisher 98, 2000, 2002, or 2007 software.
    Refunds on returned items: All requests for refunds and returns must be made within 10 days of shipment. If seal has not been broken, there will be a 50% restocking fee deducted from the amount of purchase price. If seal has been broken, no refund will be offered.

    Employment Agreements
    The beginning of any new employment
    relationship is extremely important.

    Understanding the boundaries, responsibilities, expectations…

    For this reason, we encourage the use of an Employment Agreement between the employer and the employee to promote a healthy respect and a better understanding among employers and employees.

    With over 10 years’ experience in the domestic industry, and after working with thousands of employers and employees, we have designed an Employment Agreement that should meet all of your needs and requirements while addressing many issues you may never have thought of. Our Employment Agreement may be modified to fit your specific needs or used as is. Just fill in the blanks that apply, or add more comments as needed.

    Why spend hundreds of dollars having your attorney draft an agreement from scratch (which might not include everything) when this 10-page, easy to read and use agreement will meet the needs of most all household staff: Housecleaners, Household Managers, Estate Managers, Nannies, etc.

    This well-defined agreement outlines:
     
    		• Responsibilities, Work Schedule, Employee Evaluations and Reviews; ;
     
    		• Compensation, Insurance, Taxes;
     
    		• Vacations, Holidays;
     
    		• Employee Automobile Provisions;
     
    		• Living Accommodations, Moving Expenses, Meals, Uniforms;
     
    		• Confidentiality;
     
    		• Reimbursement of Expenses;
     
    		• Termination;
     
    		• And more!

    Employment Agreements - Printed Hard Copy $85.00
    To place an order by MasterCard or Visa please call 740.881.3358

    Employment Agreements - DVD-ROM $149.00
    To place an order by MasterCard or Visa please call 740.881.3358 .
    The DVD-ROM allows you make changes, add new pages, or print additional copies for your home use.

    Note: To utilize this DVD, your computer must be a PC (not a Mac) equipped with Microsoft Publisher 98, 2000, 2002, or 2007 software.


    Household Résumés & Interviews
    Make yourself stand out from the fierce competition for household positions! Did you know that the proper résumé for a household position is far different from the typical corporate-world résumé? Get tips and techniques for important aspects of finding domestic employment from a company that has placed household employees in wealthy homes for over 20 years. Find out how (and how not) to impress employers during interviews.

    As a bonus, we have recently updated our valuable guide to include information on electronic résumés -- invaluable in today’s digital age!

    Throw out the books you’ve read previously on the subject of résumé writing and preparing for interviews. You won’t find this incredibly valuable information anywhere else!

    RRésumés and Interviews is available only from Professional Domestic Services & Institute for just $49.95 (includes S&H). To place an order by MasterCard or Visa please call 740.881.3358

    Refunds on returned items: All requests for refunds and returns must be made within 10 days of shipment. If seal has not been broken, there will be a 50% restocking fee deducted from the amount of purchase price. If seal has been broken, no refund will be offered.
    Employer/Employee Concerns, Manual & Video
     

    These tools were developed from the combined excellence of 35 years of house staffing experience


    $198.95
    Check, Money Order, MasterCard or Visa Accepted
    FREE SHIPPING
    This Manual & Video Series Feature Valuable Information for Today’s Homes & Families. Learn What to Consider When Determining Staffing Needs. Become Knowledgeable When Hiring Household Staff for Large & Small Homes. Understand Effective Employment Agreements.

    This program features Mr. Doug Thompson, who was employed as a Household Manager and Personal Assistant for almost 10 years by an internationally known billionaire. His responsibilities included staff management for a 65,000 sq. ft. home. He provides valuable insight in understanding employees. Also presented is Ms. Gay Metz, CHM, with several years’ experience as a National Placement Consultant for Professional Domestic Services and Assistant School Director for Professional Domestic Institute. She offers expert advice to the employer who wants the most competent staff.

    These videos and employer’s manual address the concerns of home owners face when hiring household staff. Whether the home has a single employee or is a multi-staffed home, everything is addressed. From hiring and terminating to benefits and employment agreements, our recommendations and examples depict successful relationships that other homes and families have experienced.

    Employee/Employee Concerns Manual & Video is available only from Professional Domestic Services & Institute for just $198.95 (includes S&H). To place an order by MasterCard or Visa please call 740.881.3358 .
    Refunds on returned items: All requests for refunds and returns must be made within 10 days of shipment. If seal has not been broken, there will be a 50% restocking fee deducted from the amount of purchase price. If seal has been broken, no refund will be offered.


    Touchy Issues

    “I’d talk to my employee, but I don’t want to offend them.”

    “I’d bring it up with my employer, but I’m too embarrassed.”

    Could you have uttered either statement? ?

    The 1 hour, 15-minute video “Touchy Issues” shines a soothing light on problems that have been brought to our attention by both employers and employees. It includes solutions that have been suggested to improve employment relationships. There are over 25 touchy issues covered in this segment.

    We chose these sensitive topics because of their delicate nature, because we believe that some individuals may be hesitant to discuss them within their employment relationship, and because we strive to provide the absolute best information available for successful household management.

    The format for this video is a free-style discussion between Gay Metz CHM and Becky Robbins-Penniman. Ms. Metz has many years’ experience as the National Placement Consultant Manager for Professional Domestic Services the Assistant School Director for Professional Domestic Institute. Ms. Robbins-Penniman has been a corporate attorney and prosecutor of white-collar crime, an ordained Episcopal Priest, and an instructor of the Personal Dynamics classes for Professional Domestic Institute. The video was directed by Carol Scudere, who has been the owner of Professional Domestic Services, the International Institute of Household Management and Staffing, and the school director for Professional Domestic Institute for over 20 years.

    This video is dedicated to all who are trying to improve their employment relationships, to maintain a healthy work environment, and to be the most polished professional.

    $98.00
    FREE SHIPPING
    To place an order by MasterCard or Visa please call 740.881.3358

    Refunds on returned items: All requests for refunds and returns must be made within 10 days of shipment. If seal has not been broken, there will be a 50% restocking fee deducted from the amount of purchase price. If seal has been broken, no refund will be offered.
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    Professional Domestic Services & Institute, 2000 Carriage Road, Powell, OH 43065 Ph. (740) 881-3358